Administrative assistant services assistant

Start Date

ASAP

Division

Technology & Library Services

Union Affiliation

AFSCME

Position Number

FY26-15

Application Deadline

First application review 11/21/2025; open until filled

Supervision Received

Reports to the Access Services Manager, Library Services dept.

General Responsibilities

The Access Services Assistant completes circulation tasks, processes serials and other library materials, and supports shelving and stacks maintenance. The Access Services Assistant provides support for the hybrid Library Circulation / IT Service Desk, supports loan and scanning requests and assists with collection record and file maintenance. This position is Monday - Friday, 8am - 4pm.

Responsibilities :

• Provide Library Circulation / IT Service Desk coverage. Answer basic directional and informational questions and assist patrons with the submission of IT Service Desk tickets.
• Leverage the library catalog software to check in, check out, renew and access library materials.
• Process newly-cataloged books, media and incoming serials.
• Track and input serials records and missing serials claims.
• Shelve library materials and perform stacks and inventory maintenance tasks.
• Process incoming mail, including receipt and distribution.
• Fulfill inter-library loan requests and scanning requests.
• Process circulation “holds”, which are items requested by other libraries.
• Assist with collecting and maintaining library information, such as inventory and item records, library collection usage statistics, and departmental procedures.
• Create displays and marketing materials.
• Oversee and assist work study students, as needed.
• Repair books and other library materials, as needed.
• Assist with other library support projects including programming and instruction, as assigned.

Qualifications and Requirements

• Associate’s degree.
• Two years of experience working in a library setting or equivalent job experience.
• Computer literacy skills, including expertise in spreadsheet and word processing programs (e.g., Google Suite or Microsoft Office).
• Excellent customer service skills.
• Ability to lift up to 25 pounds; ability to retrieve and shelve library materials from 3 inches to over 6 feet off the floor.
  
  

Preferred Qualifications

• Bachelor’s degree in a related field.
• Two or more years of Library / IT Service Desk or Access Services experience.
• Proficiency in Adobe Suite, Canva or other graphic design software.
• Experience creating library marketing materials and activities.
• Experience with Koha, Sirsi Dynix or an equivalent integrated library system.
• Familiarity with OCLC’s Firstsearch and WorldCat software, ComCat and ILLIAD Interlibrary Loan systems.
• Experience working in a higher education environment.

Salary

$53,792.70 annually (AFSCME Grade 15, Step 1: $2,068.95 biweekly)

How to Apply

Please submit the following documents: cover letter, resume, MMA application, and contact information of three (3) professional references. The MMA application form is located on the employment opportunities under Human Resources on the MMA website: Application materials may be saved, attached, and sent electronically to [email protected]. Alternatively, submit application materials by USPS to: Human Resources Department, Massachusetts Maritime Academy, 101 Academy Drive, Buzzards Bay, MA 02532. Finalist must complete background check and pre-employment drug testing.

Massachusetts Maritime Academy is an Equal Opportunity Employer.