Residential Appliance Repair Specialist

Job Description

Job Description

Shape everyday comfort in Berkshire County

Join a trusted, well-respected service team as a Residential Appliance Repair Specialist. Whether you’re launching your career or bringing years of experience, you’ll receive the training and support to excel. This is a Direct Hire opportunity serving customers across Berkshire County, with pay expected to be in the 50K range depending on experience.

A day in your work van

You start your morning reviewing scheduled calls across Berkshire County—everything from a washer that’s vibrating to a refrigerator not cooling. You arrive, listen to the customer, verify symptoms, and get to work. Using wiring diagrams, service manuals, and your troubleshooting know-how, you pinpoint issues quickly and make safe, lasting repairs. Before you leave, you walk customers through proper use and maintenance to help prevent repeat problems.

Core responsibilities

• Diagnose and repair washers, dryers, ranges, dishwashers, microwaves, and refrigerators.
• Inspect appliances for unusual noises, vibration, leaks, and loose or worn components.
• Leverage manuals, guides, and experience to resolve complex faults.
• Read and interpret wiring diagrams and schematics to trace issues.
• Use test equipment (amp meters, volt meters) to isolate electrical problems.
• Service electronic components including control boards and sensors.
• Install and commission new appliances; troubleshoot performance concerns.
• Repair refrigeration systems, including refrigerators and air conditioners.
• Educate customers on correct operation and routine care.
• Follow safety regulations and environmental standards, including proper handling and recycling of refrigerants such as CFCs and HCFCs.

What you’ll bring

• High school diploma or equivalent.
• Working knowledge of appliance mechanics, electrical systems, and refrigeration.
• Hands-on skill with hand tools, soldering guns, and brazing torches.
• Ability to read schematics and methodically troubleshoot.
• Valid driver’s license with a clean driving record.
• Excellent customer service; comfortable working independently in the field.

Nice to have

• Prior appliance repair experience.
• Technical training or certification in appliance repair.
• HVAC and refrigeration repair knowledge.

Compliance

CORI/security check and drug testing will be required before you start.

Additional details

• Territory: Berkshire County
• Employment type: Direct Hire
• Compensation: Expected to be in the 50K range, dependent on experience
• Training provided for the right candidate
• Proficiency: Service